Hippychick Tencel Flat Mattress Protectors are high quality, discreet and 100% waterproof, and they have to be seen and touched to be believed. Something so practical rarely feels so luxurious! See for yourself!
Practical, Yet Luxurious, Waterproof Sheets
Tencel is a naturally hygienic fibre made from 100% biodegradable wood pulp cellulose. The wood used comes from tree farms practicing sustainability and is guaranteed by the European Programme for the Endorsement of Forest Certification (PEFC) quality seal and the international Forest Stewardship Council (FSC) standards label. It is as cool as linen, soft as silk and even more absorbent than cotton.
Tencel’s unique moisture absorption capacity draws away moisture and helps you keep cool even on the hottest of nights. Without moisture, the growth of bacteria is inhibited. Without bacteria, mould and mites similarly find life more difficult. The polyurethane layer also acts as an anti allergy barrier – further protecting against mites which are a major cause of hayfever and asthma.
Hippychick's waterproof sheets take a much needed, but also much maligned, product and transform it into a comfortable, soft, undetectable piece of bedding for your child. Our flat sheet mattress protectors are soft, breathable, absorbent and waterproof – a great natural alternative to sweaty plastic undersheets. The undetectable layer of polyurethane makes these protectors 100% waterproof without the awful feeling of lying on a crisp packet!
On top of all these very special features, the Hippychick Mattress Protector range is endorsed by ERIC, the childhood continence charity.
Please note all flat tencel bed protectors have the term 'cot' in thier stock code - this does not mean that you have received a cot size sheet.
We love hearing your feedback!
'Hi Hippychick I just wanted to say THANKYOU as your bed protectors have literally changed my life! They are impenetrable and absolutely amazing. I had the confidence to potty train my daughter at 18 months by putting the crib sheets down on her car seat and in her pram- amazing. I work with a lot of older people and always recommend your sheets when meeting people with continence difficulties. I also have one on my bed for when my waters break, people are crying out for a product as good as this. Anyway these have saved me so much time and hassle that I just love you all!! ' Coco - via Facebook
Our Returns Policy
During this uncertain time, Hippychick are working on a skeleton staff. We are working hard to process refunds, but please allow up to 30 days for your refund to be processed during this time. We apologise for any inconvenience. Thank you.
You may return an item to us for an exchange or refund providing that:
- You return the item to us within 28 days of receiving your order
- The goods are re-saleable, unused and in their original packaging with all tags and labels intact
- If any item is incorrect, faulty or damaged on receipt, please let us know immediately when you receive the item by emailing firstname.lastname@example.org or calling 01278 434440
We cannot accept your return if:
- The form below is not completed and returned alongside the item/s
- Your item/s is a piece of clothing that has been laundered in a manner other than the recommended instructions
- Your item/s is anything from our bedding protection range that has had its original packaging opened
Please download our returns form and include with the item/s in their original packaging, and send it back to:
Hippychick Ltd Returns
1 Roberts Drive
Please note that Hippychick Ltd is unable to pay for the cost of returning goods, unless they are faulty, damaged or incorrectly dispatched. We cannot accept responsibility for returned items which do not reach us. Therefore, we recommend that you send returns via the Post Office by Recorded or Special Delivery, retaining your proof of postage. This returns policy is in addition to your Statutory rights. We do process returns as fast as possible, however during busy times, if you urgently need replacement items, we suggest you place a new order on our website.
- Wash at a maximum temperature of 60 degrees celsius
- Low heat tumble dry or line dry
- Do not iron
Delivery Times and Charges
Hippychick aims to hold stock of all styles and sizes of the products on the web site. However, occasionally an item will be out of stock and if we are unable to fulfil an order we will inform you as soon as possible and offer you a full refund or exchange.
For UK orders, depending on the weight and size of your order, deliveries are despatched either via Royal Mail First Class or with a courier.
If you wish, you can collect your order from our warehouse (in Bridgwater, Somerset, UK) but please call first to let us know.
Our customer service line is manned Monday to Friday 9:00am to 5:30pm GMT. There is an answerphone service at all other times. Tel: +44 (0)1278 434440. Phone calls are charged at your normal tariffs.
We have tried to make the delivery charges as simple to understand as possible, but if you have any questions please do not hesitate to contact us. Our aim is that all orders received before 12 noon will be despatched the same day (or the following Monday if placed over the weekend) except during very busy periods.
All standard delivery UK mainland orders placed via the website, will be despatched FREE of delivery charges if the order total is over £20
During this uncertain time please allow 4 - 7 working days for UK Mainland delivery
FREE DELIVERY to UK Mainland on orders over £20
£2.95 for orders under £20
Delivery to Scottish Highlands & Islands, Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands - £5
Next Working Day Delivery to the UK:
Cost £8 per delivery address for UK Mainland
2 day courier delivery to Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands - £15
Orders need to be placed before 2:00pm from Monday to Thursday for next day delivery.
If you have a really urgent order and it is after 2:00pm, please call the office and we will try our best to help. Orders placed over a weekend or Bank Holiday will be despatched on the first subsequent working day.
For Saturday or Sunday deliveries, please call the office (+ 44 (0) 1278 434440) and we will be able to give you the cost depending on the item required.
Wheelybugs, Happy Hopperz, Nattou Rockers and Moover
Delivery to Scottish Highlands & Islands, Isle of Man, Isle of Wight, Isles of Scilly, Channel Islands - £15
Please allow 7-21 working days, we will despatch straight away but are then dependant on the relevant country's postal service.
All orders will be sent by regular international post, if a trackable service is required please call us.
Minimum Delivery Costs - may vary according to product weight.
Western Europe: from £10.00
Rest of the World: from £15.00
Some products and countries incurr a supplement, eg Hong Kong, Australia, Singapore and others. Please call or email for more information. Items such as Spacecot are not included in this delivery option. Please contact us on email@example.com to get a delivery quote.
Due to customs restrictions, we cannot currently deliver to residential addresses in Russia. If you would like to make an order for delivery to a business address please contact firstname.lastname@example.org
Wheelybugs, Happy Hopperz, Nattou Rockers and Moover
For overseas orders including the above products, a minimum of £15 per item will be added to your delivery charge. Please call us for a quote. A signature will be required on delivery, and we can provide you with a tracking number if requested.
Give your presents that personal touch with our gift wrapping service - £4 per item
We can also include a gift card with a message - just let us know what you would like to say!
Our gift wrapping service is currently not available for Nattou Rockers, Vilac or Trybike.
Payment and Taxes
We accept online payment in a secure environment by credit card. We currently accept Visa, MasterCard, Delta, and Maestro. For further details please refer to Methods of Payment.
All prices quoted on this web site are accurate at the time of going to press and are quoted in pounds sterling, and where appropriate are inclusive of UK sales tax (VAT) at the current rate. The current rate of VAT is 20%. Our VAT number is 741 5448 35.
Overseas banks may decline a transaction being made to a UK company, we suggest payment via PayPal or Amazon Pay to ensure transactions are secure and received.
Any customs or import duties levied once the package(s) reaches your destination country will be your responsibility as we have no control over these charges and cannot predict these charges.
Hippychick Limited uses Secure Sockets Layer encryption technology, which is the industry standard security protocol. This makes it extremely difficult for anyone else to decode.
www.hippychick.com - The Hippychick website has secure ordering and we accept most major credit and debit cards as well as PayPal and Amazon Pay. At all stages you will be able to check if we are adding the correct order to your shopping basket.
Call us on +44 (0)1278 434440. Our offices are open 9.00am – 5.30 pm Monday to Friday. If out of hours you can leave a message on our answerphone and we will call you back.
Fax us on +44 (0)1278 434448.
Please email any queries to email@example.com
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